Contact Us
We'd love to hear from you! Whether you have a question, need support, or want to share your feedback about Planetaro, our team is here to help.
Support & Assistance
Having trouble with the app or need guidance? Reach out and we'll get you back on track quickly.
Feedback & Ideas
Your input helps us make Planetaro better. Share your thoughts — we're always listening.
Response Time
We typically respond within 24-48 hours during business days. For urgent technical issues, start your subject line with "URGENT".
How to reach us
Open the Planetaro app and go to Settings → Feedback → Send Feedback. This opens a new email with your device and app version already filled in, so we can help faster.
Tell us what you were doing when the problem appeared, or what you would like to see in the app. We read every message and usually reply within 24 to 48 hours on business days.